Convergence Conversations #1: Matt Locke

In a crowded bar at the Children’s Media Conference in Sheffield, I asked Matt Locke, Commissioning Editor for Education at Channel 4 for his definition of convergence.

“For me convergence is no longer about technology but about a converged media experience for the user, so for example when I watch the world cup or eurovision, I’m also tweeting, I might be using tweet deck on an iPad and that for me is all part of the same media experience even though it’s technologically on different platforms.”

“[The TSB] should focus on what convergence means for the user’s experience and less on the specific technology”

He then outlined three major challenges facing a broadcaster or publisher of content in convergence culture, quoting a discussion he’d had with Anthony Soohoo, Senior VP and General Manager for the Entertainment and Lifestyle Division at CBS Interactive:

“As a broadcaster there are three things [Soohoo] worries about when he thinks about his products working on different platforms and being consumed by the user in different ways.

“One is who is controlling the transaction model: is it iTunes controlling that or is it CBS or is it another third party; who is making money out of the content in the converged user experience, how much of it do you own and how much of it do other people own? The converged user experience may involve watching online,tweeting, using Facebook at the same time. Who owns which bits of that experience? So the money is one thing.”

“The second thing is the social graph. If users are having that converged experience with a other people who they already have relationships with, who’s mixing those relationships together? Is it Facebook? Is it Twitter? What are the issues involved if it’s not you doing that – which is probably isn’t?

“The third thing is the whole question of rights: other people being part of the media experience which they don’t have the rights to. Twitter is now the place where all the conversations go on about media brands but Twitter obviously has no licensing arrangements with them. Is that a problem? a good thing? A bad thing? Where’s the fat going to be for that?”

“So it’s about monetisation, it’s about the transaction layer – the social graph layer – and also about rights.”

Posted in Uncategorized | Tagged , , , | Leave a comment

Convergence Culture

Since taking on the role of ‘Theme Champion’ for convergence with the CIKTN, I’ve been trying to work out what the term actually means some ten years or so since it started to be used to describe the impact of change in media. It turns out that it’s not so easy to do.

Over the next few weeks I will post some views on the question: ‘what does convergence mean in the creative industries today, and what are the research and development challenges which should be addressed by the Technology Strategy Board.

A good place to start is the definition proposed by MIT’s Convergence Culture Consortium:

“The phrase describes an emerging pattern of relations bringing together entertainment, advertising, brands, and consumers in creative and often surprising ways. These new relations are underpinned by three key concepts: transmedia entertainment, participatory culture, and experiential marketing.

Transmedia Entertainment describes the flow of stories, images, characters, and information across various media platforms. The coordinated fashion in which this takes place deepens consumer experiences.

Participatory Culture describes new ways consumers interact with media content, media producers, and each other … across the media landscape. Consumers are active participants, shaping the creation, circulation, and interpretation of media content. Participation deepens emotional investment in media properties, expanding their awareness of both content and brand.

Experiential Marketing refers to key ways to capitalize on participatory culture and a transmediated media environment. Developing novel brand extensions and strategies that play out across multiple media channels enhances consumer identification with both products and brands.

Convergence describes a process rather than an endpoint. More than just technological consolidation, the process of convergence is distinguished by changing consumer flows through the media landscape. ….the nature of what counts as entertainment, advertising, and culture are rapidly changing. We are seeing the blurring of aesthetic and technological distinctions between media platforms, of ‘advertising’ and ‘content,’ and of ‘creator and ‘consumer.

Convergence culture calls for a re-negotiation of the expectations of media content producers, advertisers, and audiences.”

Posted in Uncategorized | Tagged , , | Leave a comment

The secret to making social media work

If someone was to stop me in the street and ask me for my number one tip on making social media work for their business or organisation, I would probably just say, “Remember to be sociable!” And here’s why.

As businesses and organisations, we are often so keen to promote our products, services and brand messages that we do this far too much. We forget to listen or contribute to conversations that are already happening. Nobody wants to come to your party if they know that you’re just going to brag about yourself endlessly without giving them a chance to get a word in edgeways.

This is something I’ve learnt from Kathryn Corrick, Chris Brogan and others. It’s changed the way we do things. Sure we want to let you know about funding calls, our published reports and our events, though our website and social media profiles, but we are even more keen to know and share what is already happening in the innovative, tech driven areas of the UK’s creative industries.

As part of my work as Web Manager of the Creative Industries Knowledge Transfer Network (KTN) I was asked to share learning’s with the other KTN Web/Community managers. The result was a presentation on how we use social media plus a few maxims I’ve picked up (usually by making mistakes) on my travels.

I’ve shared the presentation below.

It contains tools, tips and tricks that I think would be useful for any business or organisation. Feel free to share it or add comments or feedback. We’re listening!

Posted in Asides | Leave a comment

IP conference for the digital creative industries

Digital Spark Logo[1]Digital creative businesses who want to understand and exploit Intellectual Property (IP) management should take a look at a conference being held in Dundee next month.

Digital Spark is being held at the University of Abertay, Dundee on Sept 1-2.

The conference is for SMEs from across the creative sector who want to understand IP, how to use it and how to protect their rights as well as open up new business opportunities.

Speakers include experts from Google, Nokia, Sony and Realtime Worlds, as well as leading law firms and the European Commission.

Places are still available at the conference and you can register online.

Posted in News | Tagged , , , | Leave a comment